Help Center
Find answers, learn the workflow, get support.
Getting Started
Create your account, set up your first project, and generate your first asset.
Generation
How to use image, video, audio, and 3D generation tools across all models.
Projects & Workflow
Organize your work with projects, stories, scenes, and shots.
Edit Workspace
Refine assets with the edit workspace — upscale, restyle, and iterate.
Credits & Billing
How credits work, plan details, upgrades, team credits, and subscriptions.
Account & Settings
Profile settings, team management, workspaces, and account security.
Frequently asked questions
How do credits work?
Credits are deducted when you generate content. Each model has a different credit cost based on complexity. Credits are pre-held when you submit a job and refunded if the job fails.
What happens if a generation fails?
If a generation fails, your credits are automatically refunded. The system monitors job status and ensures you only pay for successful generations.
Can I download my generated assets?
Yes. All generated assets can be downloaded in their original format. Images support PNG and JPG export.
What AI models are available?
Gizmoji provides AI-powered creative tools across image generation, video creation, audio synthesis, music composition, 3D object generation, and avatar design.
How do teams work?
On Creator plans and above, invite team members to share your credits and projects. The owner's credit balance is shared — per-member limits prevent overuse.
Can I cancel my subscription?
Yes, you can cancel anytime from your account settings. Your credits remain available until the end of your billing period.